Terms & Conditions
Table of Contents
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Services
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Use of the Website
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Booking and Payment
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Confidentiality and Privacy
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Limitation of Liability
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Intellectual Property
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Changes to Terms
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Governing Law
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Contact Us
1. Services
Charlotte Emma LTD trading as Rise Therapy provides Cognitive Behavioral Therapy (CBT) services and related resources primarily for women’s mental wellbeing. Therapy sessions are conducted online via MS Teams or other agreed platforms.
2. Use of the Website
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The content on this website is for informational purposes only and does not constitute medical advice.
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Nothing on this site creates a therapist-client relationship unless a formal agreement is made and therapy sessions are booked and paid for.
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You agree not to misuse the website or engage in any conduct that disrupts or damages the site or its services.
3. Booking and Payment
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All bookings for therapy sessions or consultations must be made through the website’s booking system.
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Payment terms and policies will be clearly outlined during the booking process.
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Cancellations and refunds:
Any cancellations made one week before the start of therapy will be refunded at 100%
Cancellations made within the week that therapy is starting will receive a partial refund of the first session of 50%. And if booked in a block all subsequent sessions will be refunded.
4. Confidentiality and Privacy
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We are committed to protecting your privacy and handling your information in accordance with applicable data protection laws.
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Details of our privacy practices are outlined in the separate Privacy Policy available on the website.
5. Limitation of Liability
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While we strive to provide high-quality therapy and resources, Charlotte Emma LTD trading as Rise Therapy does not guarantee specific outcomes.
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You acknowledge that therapy involves personal responsibility and is a collaborative process.
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We shall not be liable for any damages arising from the use or inability to use the website or services.
6. Intellectual Property
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All content, including text, graphics, logos, and images, is the property of Charlotte Emma LTD trading as Rise Therapy or its licensors and is protected by copyright laws.
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You may not reproduce, distribute, or use any content produced in session without prior written permission. Content provided and used is for the explicit use of the therapist and named client.
7. Changes to Terms
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We reserve the right to update or modify these terms at any time without prior notice.
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Your continued use of the website after changes constitutes acceptance of the updated terms.
8. Governing Law
These terms and your use of the website shall be governed by and construed in accordance with the laws of the United Kingdom. Charlotte Emma LTD trading as Rise Therapy adheres to guidelines and standards set forth by NICE (National Institute for Health and Care Excellence) and the BABCP (British Association for Behavioural and Cognitive Psychotherapies).
9. Contact Us
If you have any questions about these terms, please contact us at: hello@risetherapy.co.uk